RESOLVED: Digication File Upload and Display Issues January 22, 2023

Dear Digication Community,

Update: This issue has now been resolved! We will continue to update with more details as they become available.

Users are reporting difficulty uploading new files to Digication and experiencing intermittent display issues for previously-uploaded files and thumbnail images on January 22, 2023. Users are seeing some blank spaces where images or files should display, or errors on modules containing .pdf files.

Previously-uploaded images and files have not been lost or removed, this is an issue impacting the display of media in ePortfolios and the upload of new files.

We are investigating these issues and will update this announcement with more information about the resolution, duration and underlying cause of the problems as they become available.

We are extremely sorry for the concern and frustration these issues are causing for our community!

Kind regards,
Your friends at Digication