Dear Digication Community,
Update: Users are no longer experiencing a high volume of errors due to the incident on December 14th, 2023. Our engineers have implemented changes to remedy the errors that were seen and prevent a recurrence and our team continues to monitor the resolution.
Areas impacted by intermittent errors today included ePortfolio creation, assignment submission, loading ePortfolios/Works on user dashboards and accepting terms and conditions for new users.
Our team has been investigating these issues and we will update this announcement with additional details about the duration, resolution and underlying cause of the issues as they become available.
We are so sorry for the frustration these issues caused for our community today!
Your friends at Digication