Dear Digication Community,
UPDATE: Users experienced intermittent errors from 2:10pm to 10:30pm Eastern time on March 16, 2025. The errors users were experiencing have been resolved.
Users experienced intermittent errors while accessing or editing their work, or while submitting work to assignments or accessing assignment submissions during the interval on March 16, 2025.
The issue was caused by interactions between certain elements of our older Classic ePortfolios and modern web crawlers, which unintentionally generated an excessive number of requests to our system, temporarily impacting its performance in a manner similar to a DDoS attack.
To prevent any recurrence, we have implemented a change to prevent excessive number of requests due to interactions with these elements and will continue to actively monitor our system.
Additionally, Classic ePortfolios are scheduled to be retired in July 2025. Once this transition is complete, these types of issues stemming from legacy portions of our platform will no longer occur.
We are so sorry for the difficulties and frustration this caused our community!
We appreciate your patience while our team worked to resolve this issue.
Kind regards,
Your friends at Digication
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