Dear Digication Community,
We would like to give you a quick update regarding our Conversations feature. Recently, we've become aware of some issues that can occur when multiple users simultaneously utilize the tool in a single ePortfolio.
If two or more users are simultaneously utilizing the Conversations tool in a single ePortfolio, one of the following may occur:
- Text selected for an inline comment may be deselected before the comment can be completed
- Your comment may go straight to "archived"
If either of these instances occur while you are using the Conversations tool, please wait a few minutes and then try again to submit your comment. You can delete any improperly archived comments using the trashcan icon on the Conversations panel.
We are currently working on a fix for these issues. If they continue to occur after repeated attempts, please feel free to contact support@digication.com
Kind Regards,
Your Friends at Digication
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