RESOLVED: Digication ePortfolio Linked File Download Issue June 1, 2021

Dear Digication Community,

UPDATE: This issue has been resolved as of 2:52pm Eastern time.

We're aware of an issue that is affecting the ability for ePortfolio viewers to download linked files and documents from text links within ePortfolios, including links within rich text modules and the "Download this file" link for media and galleries.

Please note: previously uploaded files, images, and other media are displaying correctly within ePortfolios, and downloads from our document viewer are also still working as expected. ePortfolios can also still be exported and downloaded. Only downloads from text links are affected.

Our engineers are working to resolve the problem and we will update this announcement with additional details as to the duration, cause and resolution of this issue as they become available!

We are so sorry for the difficulty with accessing linked content and the frustration that is causing our community.

Kind regards,

Your Friends at Digication

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