RESOLVED: File Upload Errors October 19, 2021

Dear Digication Community,

Users experienced difficulty overnight while uploading new files to Digication. These issues began at 10:33pm Eastern time on October 19th and were resolved at 8:31am Eastern on October 20th. During this time, users saw error messages and were unable to complete their uploads. No other features were affected during this time period.

The underlying cause of the issue was a bug inadvertently introduced during a software update.

We are very sorry for the concern and frustration this has been causing for our community!

Kind regards,

Your friends at Digication

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