RESOLVED: 500 Errors Accessing Digication October 2, 2022

Dear Digication Community,

UPDATED - this issue is resolved.

Users were unable to access Digication for a period of time on October 2, 2022. The issue began at approximately 5:30 AM Eastern time and was resolved at 11:30 AM Eastern time.

During this time period users were seeing a window with the message “There was an error on this page. If you encounter this error repeatedly, please contact us at”

Our team investigated and determined that our servers were having connection problems and introduced a change in our configuration to prevent those issues from reoccurring.

We are very sorry for the frustration and difficulty this caused for our community!

Kind regards,
Your friends at Digication

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