RESOLVED: 500 Errors Accessing Digication October 2, 2022

Dear Digication Community,

UPDATED - this issue is resolved.

Users were unable to access Digication for a period of time on October 2, 2022. The issue began at approximately 5:30 AM Eastern time and was resolved at 11:30 AM Eastern time.

During this time period users were seeing a window with the message “There was an error on this page. If you encounter this error repeatedly, please contact us at support@digication.com.”

Our team investigated and determined that our servers were having connection problems and introduced a change in our configuration to prevent those issues from reoccurring.

We are very sorry for the frustration and difficulty this caused for our community!


Kind regards,
Your friends at Digication

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